Privacy Policy

Welcome to IQOS-AbuDhabi.ae (“we” or “us”). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, social media platforms, or other applications (collectively referred to as “Platforms”).

We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our Platforms, you consent to the practices described in this Privacy Policy.

Introduction

We take full responsibility for maintaining and protecting the personal information you provide. We have appointed dedicated personnel to ensure compliance with this Privacy Policy.

Information We Collect

Personal Information
We collect information that can identify you, including but not limited to:

  • Name
  • Email Address
  • Phone Number
  • Mailing Address

We may also collect personal information through other sources such as social media platforms, marketing partners, and third-party services.

Other Information
We may collect non-identifiable data, including but not limited to:

  • How you interact with our Platforms
  • Your IP address and device information (e.g., operating system, browser type, device model)
  • Location data, subject to your consent
  • Platform usage details, including browsing history and purchase behavior

Use of Cookies

We use cookies to enhance your browsing experience, improve website functionality, and analyze user behavior. You may adjust your browser settings to manage or disable cookies. However, some features of our Platforms may not function optimally without cookies.

To learn more, visit All About Cookies.

How We Use Your Information

Your personal information is used to:

  • Process and fulfill your orders
  • Respond to your inquiries and provide customer support
  • Send updates about changes to our terms, policies, or services
  • Improve and personalize your experience on our Platforms
  • Prevent fraud and enhance security
  • Analyze user behavior and preferences to improve our offerings

Sharing Your Information

We may share your personal information with:

  1. Service Providers: For purposes such as hosting, analytics, email delivery, and payment processing.
  2. Third-Party Partners: When you participate in promotions or contests.
  3. Legal Authorities: To comply with laws or legal obligations.
  4. Corporate Transactions: In the event of mergers, acquisitions, or asset sales.
  5. With Your Consent: For any additional purposes you authorize.

Your Choices

You have the right to:

  • Opt-out of Promotional Emails: Follow the unsubscribe link in any email to stop receiving promotional messages.
  • Control Cookies: Adjust your browser settings to manage cookies.

How We Protect Your Information

We use advanced security measures, including Secure Socket Layers (SSL), to safeguard your personal data. Access to your information is restricted to authorized personnel and service providers who require it to fulfill their responsibilities.

Retention Policy

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Platform Usage by Minors

Our Platforms are not intended for individuals under the age of 18 or below the legal smoking age in your jurisdiction. We request that minors refrain from using our Platforms or providing personal information.

Accessing and Updating Your Information

You may review and request corrections to your personal information by contacting us directly. Please note that we may retain certain information as required by law or for legitimate business purposes.

Linked Services

Our Platforms may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

  • Email: [email protected]
  • Phone: +971502420254
  • Address: Abu Dhabi, United Arab Emirates
  • Hours: 24/7

Thank you for trusting IQOS-AbuDhabi.ae.